Worcestershire, England
Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Lifetab bought from Aldi at the beginning of December to use when travelling. I did not use earphones until March when I found that there were two main problems.

1. OK Google overrides everything and 2. the sound level drops low. Went back to Germany for a fix.

Came back just the same. Went back to Germany for a second fix. At last ok google did not override everything, great. But no the volume level is still low when earphones are plugged in and you cannot hear what you are watching in any peripheral noise (plane, airport etc).

You cannot raise it as there seams to be a volume limiter on it. Not parental choice but Medion controlled. Back it went to Germany and then came back just the same but now with a cracked screen. Back it went again brand new one arrived after me demanding my money back but oh dear no choice of English as a language so back it went again.

Yet another has now arrived I bought black but they have sent white (which I don't want) and the problem with sound level is still the same. Now awaiting a call back from Medion Hot Line at Swindon.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of refund service and customer service. Please immediately contact the author of this review to discuss poor customer service of medion lifetab and associated monetary loss in the amount of $300. Medion needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned medion lifetab in their reviews. You may find this information helpful for further shopping at Medion. You can also consider other company suggested by the author: MSI.

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